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Jewellery Care

Bea Bongiasca Jewellery is created with precious metals and gemstones, chosen for their quality and aesthetic. Adhering to a few simple recommendations about how to use and take care of your jewellery will help keep them shiny and in perfect conditions. All of the pieces are hand made in Italy.  

Firstly, jewellery should always be properly stored in a dry place and not in direct sunlight or exposed to sources of intense heat. It is highly recommended that each item of jewellery be kept in its separate case or box to avoid being ruined by pieces scratching against one another.

 

Please avoid wearing Bea Bongiasca Jewellery if:

 

  • Showering or Washing your Hands - to avoid residues of soap getting into the small holes in the jewel and oxidising it.

 

  • Doing Activities that require the use of Corrosive Agents, such as Gardening, Cleaning or Washing Dishes - to not damage the metal and stones.

 

  • Playing Sports and Physical Activity – to prevent scratches or collisions that could bend the metal.

 

  • Spraying Perfume, Applying Make up and Lotion – the chemicals contained in the latter can be corrosive, tarnishing both the metal and the stones.

 

  • Using Products containing Mercury such as Merbromin – it would damage the metal beyond repair.

 

  • In Sea, Swimming Pools and Thermal or Volcanic Baths – the salt, sulphur and chlorine tarnish metal as well as plating.

 

  • Getting a Haircut or a Manicure – the chemicals could damage the metal.

 

  • Sleeping – deforms the shape of the jewellery, loosens the prongs and gemstones. 

     

     

    Silver

    925 Sterling Silver tends to eventually oxidise and this process will occur prematurely if the metal comes into contact with perfume, saltwater, sulphur, lotion, hairspray or chlorine.

    The pH level of one’s skin, which varies from person to person, can also affect how quickly oxidation takes place, which is why it does not fall within manufacturing defects.

    Oxidation can be easily resolved by cleaning the silver using a silver specific polishing cloth.

      

     

    Yellow Gold 

    Yellow gold can be cleaned using a gold specific polishing cloth. Otherwise by washing the jewellery in lukewarm water then gently cleaning it with a soft brush and finally drying it in a non-abrasive cloth.

     

     

    Black Rhodium Plated

    Black Rhodium plating is used to give metal a black finish, which, in our jewellery is then strengthened with an added layer of protective coating.

    Plating is vulnerable to the everyday wear and tear, especially rings. As a result of exposure to the factors previously mentioned such as water, chemicals, perspiration, perfume, etc. The longevity of the plating is determined by limiting the jewellery’s contact to these elements.

    To clean plated jewellery, wash it in warm water, using a mild pH neutral soap if necessary, then with an old toothbrush or soft brush, you can very gently clean the jewellery. Make sure not to use a polishing cloth as they contain chemicals made only for silver or gold and consequently ruin the plating. Then carefully dry the piece with a non-abrasive soft cloth to avoid spotting. 

     

     

    Yellow Gold 

    Yellow gold can be cleaned using a gold specific polishing cloth. Otherwise by washing the jewellery in lukewarm water then gently cleaning it with a soft brush and finally drying it in a non-abrasive cloth.

      

     

    Gemstones and Pearls

    Gemstones such as sapphires and diamonds can be cleaned by washing the items in lukewarm water then gently cleaning them with a soft brush and drying them in a non-abrasive cloth. Pearls on the other hand are porous which means that they are even more sensitive to chemicals. They can be refreshed by gently cleaning them with a dampened cloth.

    As previously stated do not expose gemstones to sources of intense heat since temperature change can irreversibly ruin them.

     

     

    Repairs

    For repair enquiries please email service@beabongiasca.com with a photo of the damage, description, proof of purchase and your contact information. Bea Bongiasca Jewellery will evaluate whether the repair is approved and provide you with a cost estimate on a case by case basis. Bea Bongiasca Jewellery reserves the right to decline implausible repairs, exchanges or returns.

    Once a repair has been approved we will send you an RA number and shipping instructions. Please be aware that all repairs will be subject to shipping charges.

    Jewellery that was purchased from an external stockist and not on Bea Bongiasca’s website should be returned or exchanged at said store. Bea Bongiasca Jewellery is not responsible for items not purchased directly from our E-shop. If the external stockists cannot be of assistance then please contact our customer care service and we will try our best to help you.

    For all information on our E-shop, please read the complete Terms and Conditions.

    Any further inquiries, please contact us at service@beabongiasca.com